Shipping

INTERNATIONAL SHIPPING COSTS AND METHODS

International Shipping
Options
Orders
Over $100
Orders
Under $100
Package
Tracking
Customs
& Duties*
 Express Airmail Postal delivery  FREE  FREE  Yes  Due on delivery
paid to the carrier

Supported shipping methods

Currently suppliers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, HongKong Post Air Parcel, Singapore Post, Swiss Post, Sweden Post, Russian Air, Special Line-YW, DHL Global Mail and S.F. Express.

Since the shipping methods are set up by the suppliers, you are advised to directly contact the supplier for more shipping information.

Ginseng24 is proud to offer worldwide shipping.Our packaging department will process your order as soon as payment is received. At each stage of the order process, you’ll receive an immediate confirmation e-mail.

APPROX. DELIVERY TIME

2-3 days
3-9 days
9-20 days
21-25 days
26-30 days
Refund
United States
20%
41%
31%
6%
2%
>45
United Kingdom
3%
30%
48%
15%
4%
>45
Canada
5%
36%
38%
15%
6%
>45
France
10%
24%
47%
13%
6%
>45
Austrailia
20%
51%
14%
10%
5%
>45
Germany
12%
25%
24%
33%
6%
>45
Spail/Portugal
2%
27%
45%
16%
10%
>45
Russia/Brazil/Italy
2%
21%
23%
43%
11%
>60
Most Europe Countries
9%
26%
46%
13%
6%
>60
Most Africa Countries
10%
27%
41%
14%
8%
>60
Most Asia Countries
46%
28%
11%
10%
5%
>60

PRIVACY

Your privacy is important to us and we care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to inspection, and may be opened by customs authorities.

We provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.


SHIPPING RESTRICTIONS

Ginseng24 complies with specific shipping restrictions determined by international trading regulation, as well as those contractually set by our vendors.


GIFT

If the order is a gift, the package will be marked “Gift,” but the cost of the item will still be included on the customs form. Customs authorities require us to declare the value of the gift item directly on the package.


GLOBAL ELIGIBLE COUNTRIES

Australia
Austria
Belgium
Bahrain
Brazil
Canada
Chile
China
Colombia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Greece
Germany
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Japan
Korea (Republic of)
Kuwait
Luxembourg
Latvia
Lithuania
Malaysia
Malta
Mexico
Monaco
Netherlands
New Zealand
Norway
Philippines
Poland
Qatar
Portugal
Romania
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
United Arab Emirates
United Kingdom


WHERE DOES MY ORDER SHIP FROM

Our partners each manufacture specific products and service particular parts of the world. We ensure your goodies will be sent from the most convenient location for your delivery address, ensuring fast and affordable shipping services!


DELIVERY TO APO, FPO and PO addresses

Yes; however, due to the nature of these services, it may take more than 20 business days to receive your order.


TRACKING NUMBER

We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible.

All orders are sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.


POSSIBLE DELAYS
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.